MCC Essential Team Communication Toolkit
Communicating clear information to your team is only one aspect of the job. Build an atmosphere that is creative, collaborative, and captivating in an increasingly virtual environment.
The Essential Team Communication Toolkit is a three-module program, customized to your industry (health care, mediation, academia, arts administration, etc.), for managers and staff at all career stages. It builds on the unique spark that each employee brings and gives your team practical, repeatable tools to integrate into the workplace.
Level up your team’s ability to…
Build a deeper rapport with clients and colleagues
Enhance empathy
Improve focused listening
Increase business growth and client retention
Respond to unexpected challenges with ease
Deliver memorable and engaging pitches and/or presentations
Resolve conflict more efficiently
Increase resilience to stress
This training series consists of three 90-minute interactive seminars. It is available for a team or group of any size, though we recommend 6 to 20 participants.
Module #1: The Method
Recognize your communication habits, explore more efficient alternatives, and discover how the mVm Miller Voice Method® can shift the quality of your interactions.
Module #2: Embodied Listening
Practice actively listening and building empathy with a partner in one-on-one mock scenarios. Receive direct feedback from a certified MCC trainer.
Module #3: Communication Under Duress
Employ effective communication in relevant mock scenarios of increasing intensity.